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Region of Waterloo Paramedic Services (PSV) is committed to providing excellence in patient care, achieving the fastest possible response times and ensuring that there are systems in place that are responsive to the needs of patients.

Paramedic Services works in partnership with the Cambridge Central Ambulance Communications Centre operated by the Ministry of Health and Long Term Care. Working through this centre Paramedic Services resources are dispatched along with the local Fire and Police ensuring the quickest possible response to life-threatening emergencies.

Besides timely responses, Paramedic Services is committed to serving the community and its patients with compassion, care, dignity and professionalism.


Message from the Chief

Chief Paramedic ServicesAs Chief of Paramedic Services for Region of Waterloo it is my pleasure to welcome you to our website.

I am proud to lead a staff of over 200 dedicated professionals who provide excellent pre-hospital care to the citizens and visitors of the Region of Waterloo area each and every day. Our commitment is to provide excellent patient care, with the fastest response time possible. Our goal is to ensure that our system remains responsive to the needs of our patients, serving them with compassion, care, dignity and professionalism.

I hope that you find our website informative and that it provides you with a better insight into our system. Please feel free to visit our website often.


Stephen Van Valkenburg
Director/Chief, Paramedic Services