Where to Get Help

Looking for treatment choices or support, but not sure where to start?

Following is a list of sources of helpful information.

 

Drug and Alcohol Helpline

Provides information and referrals on treatments available in Ontario.

1-800-565-8603

24-hour Telephone Help Available 

www.drugandalcoholhelpline.ca


Al-Anon / Alateen

www.al-anon.alateen.org

Support for friends and family of problem drinkers.


Alcoholic Anonymous (AA)

Area meetings and support: 519-742-1683

www.aa.org

Online Meetings: www.greatwellbeing.com


Alcohol Help Centre

www.alcoholhelpcentre.net  


CAMH (Centre for Addiction & Mental Health)

Toronto-based substance abuse and mental health treatment facility for men and women 18 years of age and older.

Residential 21-day program.

Call 1-416-425-3930

www.camh.net


Canadian Mental Health Association: Crisis Services

www.cmhagrb.on.ca

24-hour Distress Centre Crisis Line

519-744-1813 or 1-866-366-4566

Youth Line: 519-745-9909


Cocaine Anonymous

Call 1-866-622-4636

www.ca-on.org


CONNECT Counselling

The Canadian Hearing Society (Waterloo Region)

Phone: 519-744-6811; TTY: 519-744-6901

http://www.chs.ca/


Drug Information Line (CAMH)

Drug, alcohol and mental health information.

Taped message.

In a crisis a staff member is available daily 9 am - 9 pm and can be reached by calling the number, selecting #1, then selecting #3. 

Call 1-800-463-6273


Emergency Accommodation in Waterloo Region

Emergency Accomodation in Waterloo Region (Printable Document)


Grand River Hospital: Withdrawal Management (Detox)

Kitchener-based care and referral for users of alcohol, prescription drugs and illicit drugs or solvents.

For both men and women 16 years and older.

Assessed three times a day for three to five days.

Call 519-749-4318


House of Friendship Addiction Services

House of Friendship operates four Addiction Treatment Programs

www.houseoffriendship.org      


Kids Help Phone

24-hour anonymous and confidential phone counselling and referral service for children and youth.

Call 1-800-668-6868

www.kidshelpphone.ca


Methadone Saves Lives (CAMH)

www.methadonesaveslives.ca

Provides professionals and people living with opioid drug problems with the information they need to make informed decisions about this proven treatment option.


Narcotics Anonymous (NA)

www.na.org 

Support for people using narcotics or who have used narcotics in the past and now want to live drug-free.


Portage

Portage is a residential treatment facility for adolescents.

www.portage.ca


Ray of Hope (Treatment for Drugs)

Ray of Hope offers residential treatment facilities for adolescents.   

www.rayofhope.net


Region of Waterloo Sexual Health Clinic 

Waterloo: 519-883-2267

Cambridge: 519-883-2267

Services for Women who are pregnant or parenting and involved with alcohol and/or drugs

Services for women who are pregnant or parenting and involved with alcohol and/or drugs (Printable Document)


St. Mary's Counselling Service

Counselling individuals with drug, alcohol or gambling concerns and their families.

Kitchener: 519-745-2585

Cambridge: 519-650-7026

www.smgh.ca


Street Outreach Programs in Waterloo Region

Street Outreach Programs in Waterloo Region (Printable Document)


Sexual Assault Support Centre of Waterloo Region

24-hour support line is free and confidential: 519-741-8633

www.kwsasc.org


Waterloo Regional Police Service

EMERGENCY 911

Kitchener / Waterloo / Cambridge 519-653-7700

Other Areas 519-570-3000 

www.wrps.on.ca


Waterloo Wellington Addiction and Mental Health Network

Call 519-821-8089

www.wwamh.ca


Your Family Physician

Please contact your doctor for more information and treatment options available for any suffering you may have.

Contact(s)

Region of Waterloo Public Health
General Inquiries
99 Regina Street South, Waterloo, Ontario N2J 4V3

Phone: 519-883-2000
TTY: 519-575-4608

Map this Location
E-Mail Public Health General Inquiries
Link to Region of Waterloo Public Health Home Page

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