Where to Get Help
Looking for treatment choices or support, but not sure where to start?
Following is a list of sources of helpful information.
Drug and Alcohol Helpline
Provides information and referrals on treatments available in Ontario.
1-800-565-8603
24-hour Telephone Help Available
www.drugandalcoholhelpline.ca
Al-Anon / Alateen
www.al-anon.alateen.org
Support for friends and family of problem drinkers.
Alcoholic Anonymous (AA)
Area meetings and support: 519-742-1683
www.aa.org
Online Meetings: www.greatwellbeing.com
Alcohol Help Centre
www.alcoholhelpcentre.net
CAMH (Centre for Addiction & Mental Health)
Toronto-based substance abuse and mental health treatment facility for men and women 18 years of age and older.
Residential 21-day program.
Call 1-416-425-3930
www.camh.net
Canadian Mental Health Association: Crisis Services
www.cmhagrb.on.ca
24-hour Distress Centre Crisis Line
519-744-1813 or 1-866-366-4566
Youth Line: 519-745-9909
Cocaine Anonymous
Call 1-866-622-4636
www.ca-on.org
CONNECT Counselling
The Canadian Hearing Society (Waterloo Region)
Phone: 519-744-6811; TTY: 519-744-6901
http://www.chs.ca/
Drug Information Line (CAMH)
Drug, alcohol and mental health information.
Taped message.
In a crisis a staff member is available daily 9 am - 9 pm and can be reached by calling the number, selecting #1, then selecting #3.
Call 1-800-463-6273
Emergency Accommodation in Waterloo Region
Emergency Accomodation in Waterloo Region (Printable Document)
Grand River Hospital: Withdrawal Management (Detox)
Kitchener-based care and referral for users of alcohol, prescription drugs and illicit drugs or solvents.
For both men and women 16 years and older.
Assessed three times a day for three to five days.
Call 519-749-4318
House of Friendship Addiction Services
House of Friendship operates four Addiction Treatment Programs
www.houseoffriendship.org
Kids Help Phone
24-hour anonymous and confidential phone counselling and referral service for children and youth.
Call 1-800-668-6868
www.kidshelpphone.ca
Methadone Saves Lives (CAMH)
www.methadonesaveslives.ca
Provides professionals and people living with opioid drug problems with the information they need to make informed decisions about this proven treatment option.
Narcotics Anonymous (NA)
www.na.org
Support for people using narcotics or who have used narcotics in the past and now want to live drug-free.
Portage
Portage is a residential treatment facility for adolescents.
www.portage.ca
Ray of Hope (Treatment for Drugs)
Ray of Hope offers residential treatment facilities for adolescents.
www.rayofhope.net
Region of Waterloo Sexual Health Clinic
Waterloo: 519-883-2267
Cambridge: 519-883-2267
Services for Women who are pregnant or parenting and involved with alcohol and/or drugs
Services for women who are pregnant or parenting and involved with alcohol and/or drugs (Printable Document)
St. Mary's Counselling Service
Counselling individuals with drug, alcohol or gambling concerns and their families.
Kitchener: 519-745-2585
Cambridge: 519-650-7026
www.smgh.ca
Street Outreach Programs in Waterloo Region
Street Outreach Programs in Waterloo Region (Printable Document)
Sexual Assault Support Centre of Waterloo Region
24-hour support line is free and confidential: 519-741-8633
www.kwsasc.org
Waterloo Regional Police Service
EMERGENCY 911
Kitchener / Waterloo / Cambridge 519-653-7700
Other Areas 519-570-3000
www.wrps.on.ca
Waterloo Wellington Addiction and Mental Health Network
Call 519-821-8089
www.wwamh.ca
Your Family Physician
Please contact your doctor for more information and treatment options available for any suffering you may have.