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Public Health conducts inspections of a number of public facilities and businesses where government regulations are enforced under the Health Protection and Promotion Act. These regulations relate to food safety, infection prevention and control, and recreational water safety.

Inspections of school cafeterias

Public Health conducts inspections of school cafeterias.

Why does Public Health inspect?

Inspections are done to ensure that the food premises comply with the minimum requirements to reduce the risk and prevent the potential of foodborne illness.

What happens during an inspection?

Public Health Inspectors come unannounced to inspect the cafeteria on a scheduled frequency. The number of times per year is based on several factors and mandated by the Ontario Public Health Standards. A Public Health Inspector observes the food handling practices to ensure compliance with the regulation and to reduce the risk of the food-causing illness. An inspection report is then generated and discussed with the person in charge. The Inspection report identifies infractions to the regulation or corrections to safe food handling practices, if any, and provides the time period to correct it. The results of all inspections are available to the public on the Check it! We inspect it. website.

What happens if an infraction is found?

When an infraction is found operators are given 48 hours to correct critical infractions or a longer period of time for non-critical infractions. If the issue is not corrected within the allocated time period, the premise can be charged. If there are conditions posing an immediate risk to the public an Order under Section 13 of Health Protection and Promotion Act may be issued to remove the health hazard and correct the issues of concern.

To read further about food safety at your school cafeterias, please visit our Food Safety website.

To file a complaint or express your concern about food safety, please contact us at: 519-575-4400.

Inspections of recreational water facilities

Public Health Inspectors are responsible for ensuring legislative requirements and standards are met for recreational water facilities such as swimming pools, wading pools, whirlpool spas, and splash pads.

To file a complaint or express your concern about a public recreational water facility, please contact us at: 519-575-4400.

Beauty and body art service inspections

Businesses that offer beauty & body art services such as hairstyling, barbering, nail treatments (manicures and pedicures), tattooing, and piercing are inspected at least once per year by Region of Waterloo Public Health Inspectors. For more information visit our Beauty and Body Art Safety website.

To file a complaint or express your concern about a personal services setting, please contact us at: 519-575-4400.